We collect personal, medical, and insurance information through intake forms, session documentation, and client communications. This includes:
• Contact details
• Health history and current medications
• Emergency contacts
• Insurance and payment information
Your information is used solely for therapeutic care, scheduling, billing, and administrative purposes. We do not sell or share your data for marketing.
Your information is confidential and will not be released without your written consent, except when required by law:
• Imminent risk of harm to self or others
• Suspected abuse or neglect
• Valid court order or subpoena
Text and email are used for scheduling and brief updates only. Therapeutic matters are addressed in session. For emergencies, call 988 or 911.
Telehealth sessions are conducted via secure platforms. Risks include technology failure and limited emergency response. Clients are responsible for ensuring a private space.
Records are maintained in accordance with HIPAA and NYS LMHC standards. Paperwork requests require 48 hours and may include a fee.
We collect personal and health-related information through intake forms, session documentation, and secure communication platforms. If you use our website or digital services, we may also collect technical data such as browser type, device information, and usage patterns to improve functionality and security.
We may use third-party platforms to support scheduling, billing, telehealth, and secure communication (e.g., Square, Zelle, Cash App, HIPAA-compliant video platforms). These services are selected for their privacy and security standards, but we encourage you to review their individual privacy policies.
Client records are retained in accordance with New York State LMHC and HIPAA guidelines. Typically, records are maintained for at least six years after the last date of service, or longer if required by law. After that period, records may be securely destroyed.
You have the right to:
• Access and request copies of your records
• Request corrections to your records
• Receive an accounting of disclosures
• File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
To exercise these rights, please contact us directly.
If our website uses cookies or analytics tools, these may collect anonymous data to improve user experience. You can adjust your browser settings to disable cookies. No personal health information is collected through cookies.
